A LITTLE LIGHTBULB MOMENT
Privacy and records
Keep records through downtime
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Down system, up backup.
The idea behind the cue
A computerized dispensing system must have an auxiliary documentation procedure and later incorporate downtime data while checking refill limits.
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Short & simple
Down system, up backup.
Acronym
Down system, up backup.
Story
A computerized dispensing system must have an auxiliary documentation procedure and later incorporate downtime data while checking refill limits.
Connect the pieces
- Downtime does not suspend documentation or refill authorization requirements.
Know the limits
A focused New York pharmacy-law study point. Check the linked law for current requirements and exceptions. Jurisdiction: New York
8 NYCRR §29.7(a)(8)(vi) ↗Check your understanding
A pharmacy computer fails during dispensing. Which process is appropriate?
A. Rely on the restored refill balance without reconciling downtime dispensings.
B. Use the auxiliary record procedure, then enter the data and check authorized refills.
C. Enter downtime data only if a controlled substance was dispensed.
D. Document only new prescriptions; refill data can be reconstructed from claims.
Reveal explanation
Use the auxiliary record procedure, then enter the data and check authorized refills.
Downtime does not suspend documentation or refill authorization requirements.